Request Service for FLIR Government & Defense Products

FLIR Systems Inc. Service Centers

Portland Service and Support

For technical questions and troubleshooting support:

Email Service: 

Star.SAFIRE.Service@FLIR.com 
BRITE.Star.Service@FLIR.com  
RMA.Request@flir.com  
Customer_Service@flir.com  

For all other support and to receive a Return Material Authorization (RMA) number, contact Portland Service Operations: 

Toll Free Service (8AM-5PM PST): 1-800-868-0639  

Boston Service and Support

For technical questions and troubleshooting support:

Email Service:

Imagingboston.Support@FLIR.com  

For all other support and to receive a Return Material Authorization (RMA) number, contact Boston Service Operations: 

Toll Free Service (8AM-5PM): 1-866-FLIR-911 (1-866-354-7911)

Elkridge Service and Support

For technical questions and troubleshooting support:

Email Service:

service.integrated.systems@flir.com

For all other support and to receive a Return Material Authorization (RMA) number, contact Portland Service Operations: 

Phone Service (8AM-5PM PST)410-540-8660 Option #2

Pittsburgh Service Contact Information

For technical questions and troubleshooting support:

Email Service:

GStactical@FLIR.com

For all other support and to receive a Return Material Authorization (RMA) number, contact Pittsburgh Service Operations: 

Toll Free Service (8AM-5PM)1-888-Infrared (1-888-463-7273)

UK Service Contact Information

For technical questions and troubleshooting support:

Email Service:

service@flir.uk.com

For all other support and to receive a Return Material Authorization (RMA) number, contact UK Service Operations (8AM-5PM): 

+44 (0) 1732 221234

Sweden Service Contact Information

For technical questions and troubleshooting support:

Email Service:

flir.gss.support@flir.se

For all other support and to receive a Return Material Authorization (RMA) number, contact Sweden Service Operations (8AM-5PM): 

+46 753 25 00

Ground Based Radar Service Contact Information

For technical questions and troubleshooting support:

Email Service: 

radars@flir.com  

For all other support and to receive a Return Material Authorization (RMA) number, contact FLIR Radars Inc. Operations (8AM-5PM EST): 

+1 450-663-4554 x 330

Middle East Service Center Contact Information

For technical questions and troubleshooting support:

Email Service: 

Customer_Service@flir.com

For all other support and to receive a Return Material Authorization (RMA) number, contact FLIR Systems – Middle East:

+9714 299 6898

Brazil Service Center Contact Information

For technical questions and troubleshooting support:

Email Service:

service.surv@flir.com.br

For all other support and to receive a Return Material Authorization (RMA) number, contact FLIR Systems, Inc - Brazil:

+55 12 3876

FLIR Authorized Service Centers

FLIR Service Center - Taiwan Contact Information

For technical questions and troubleshooting support:

Email Service:

flir.support@kolead.com.tw

For all other support and to receive a Return Material Authorization (RMA) number, contact Taiwan Service Operations: 

10F., No.392,Yucheng Rd., Zuoying Dist.,
Kaohsiung City 81366,
Taiwan
Phone:+886 7 558 8599

FLIR Service Center - Colombia

Helicentro S.A.S.
KM2 Autopista Medellin
Cota
Cundinamarca
Colombia
Phone: +57 1 8767181 Ext. 32
Email: flirsupport@helicentro.com.co

FLIR Service Center - Japan

Mitsui Bussan Aerospace Co, Ltd
Suzuyo Hamamatsu-Cho Building 1003
2-1-16 Kaigan
Minato-Ku, Tokyo 105-0022
Japan
Phone: +81-3-4586-1901
Email: flir.logi@mb-aero.co.jp

FLIR Service Center - Australia

BAE Systems Australia,
Service Centre, BLD 65,
Taranaki Road, Edinburgh Parks,
Edinburgh SA5111
Australia
+61 8 8480 8215

FLIR Service Center – S. Korea

Aero Peace Inc.
Gimpo Aerospace Industrial Complex
210, Cheonho-Ro, Daegot-Myeon
Gimpo -Si, Gyeonggi-Do
10050, South Korea

FLIR Service Center – Brazil

AeroBRAS Industria AeroNautica Brasileris LTDA.
Parque Tecnologico Eugenio de Mello
Estrada Municipal Altino Bondensan, 500
Eugenio de Mello, Sao Jose dos Campos
Sao Paulo, Brazil
+55 (12) 3876 7720

FLIR Service Center – Germany

ESG Elektroniksystem - und Logistik - GmbH
Livry-Gargan Str. 6 82256 fuertenfeldbruck
Germany

FLIR Service Center – Turkey

Teknopark Istanbul
Teknopark Bulvari 1/3A 408
Sanayi Mahallesi
Pendik 34906 Istanbul, TURKEY
+90 216 290 3819

FLIR Service Center - Canada

GasTOPS Ltd.
65 John Savage Ave, Unit 5
Dartmouth
Nova Scotia, B3B 2C9
CANADA
+1 902 434 3892

FLIR Service Center – Spain

Indra Sistemas, S.A.
Joaquin Rodrigo 11
28300 Aranjuez
Madrid, Spain

FLIR Service Center – Italy

Globavia S.p.A
Via Flaminia 495
00191 Rome
Italy